PLANET FORWARD Co., Ltd. respects the dignity of individuals and handles personal information and anonymized processed information (information regarding individuals obtained by processing personal information in such a way that specific individuals cannot be identified, and which has been rendered irrecoverable) appropriately, in compliance with laws and regulations concerning the protection of personal information and the Act on the Use of Numbers for Identifying Specific Individuals in Administrative Procedures.

We will establish a management system by designating a person responsible for the protection of personal information and anonymized processed information (which refers to anonymized processed information and information regarding its processing methods, etc.) and by enacting internal regulations.
We will collect and handle personal information properly and appropriately within the scope necessary to achieve the purposes of use that have been notified to the individual in advance or made public.
We will implement appropriate security measures to prevent the loss, destruction, alteration, or leakage of personal information and anonymized processed information, etc.
When providing personal information and anonymized processed information, etc., to third parties, we will take necessary measures in accordance with laws and regulations.
We will respond as promptly as possible to requests and inquiries regarding the disclosure, correction, or suspension of use of personal information, as well as questions regarding anonymized processed information, etc.
We will conduct internal training and awareness campaigns to ensure thorough understanding of the proper handling of personal information and anonymized processed information, and we will continuously review our management systems.

<Purposes of Use of Personal Information>

Unless otherwise notified, we will handle the personal information you provide only to the extent necessary to achieve the following purposes. Furthermore, regarding Individual Numbers, we will not handle them beyond the scope of Individual Number-related administrative tasks as stipulated by law.

Conclusion and performance of contracts between the customer and our company, and other transaction management
Communication with the customer and notifications and greetings based on social customs
Provision of information regarding our products and services related to transactions with the customer
Surveys, analysis, research, and audits related to our business
Creation of statistical information, analysis of anonymized processed information, and other processing of personal information for our company’s use
Exchange of information and communication with industry and organizational stakeholders related to our business

For details regarding our business operations, please refer to the “Business Overview” section on the PLANET FORWARD Co., Ltd. website.

Please note that in order to achieve the above purposes of use, we may entrust the personal information you have provided to third-party contractors. In such cases, we will exercise necessary and appropriate supervision over the contractors to ensure the security of the entrusted personal information.

Furthermore, we may provide personal information to relevant public authorities if required to do so by law or other regulations.

<Contact for Inquiries Regarding the Handling of Personal Information>

Complaints and Consultation Desk for Personal Information

PLANET FORWARD Co., Ltd.

Phone: +81-3-6228-6739